Automotive Service Manager

olipii, a leading player in Automotive Technology based in Dubai, UAE, is seeking an experienced Automotive Service Manager to join our dynamic this role, you will oversee the service department, ensuring exceptional customer service and efficient operations.

Key Responsibilities:

- Manage and lead the service team to deliver high-quality automotive services.

- Develop service procedures and ensure compliance with industry standards.

- Monitor service quality and customer satisfaction levels, implementing improvements as needed.

- Coordinate with the parts department to maintain adequate inventory levels.

- Handle customer inquiries and resolve any service-related issues promptly.

- Prepare reports on service department performance and financials.

Requirements & Skills:

- 4–6 years of experience in automotive service management.

- Proven track record in leading a service team and achieving operational targets.

- Strong knowledge of automotive systems and technical troubleshooting.

- Excellent communication and customer service skills.

- Ability to analyze data and make strategic decisions.

- Proficiency in English.

Preferred Qualifications:

- Certification in Automotive Service Excellence (ASE).

- Experience working with British automotive brands.

Candidate Preferences:

- Preferred Nationality: British

- Known Languages: English

Benefits / Why Join Us:

- Competitive salary of AED 7000.

- Opportunities for career growth and development.

- Collaborative work environment fostering innovation and creativity.

Skills Summary:

Core Technical Skills:

Automotive Systems Knowledge, Service Management Software, Inventory Control, Customer Relationship Management, Data Analysis, Report Preparation, Industry Compliance, Performance Evaluation, Parts Coordination, Financial Acumen

Soft Skills:

Leadership, Communication, Problem-Solving, Team Management, Decision-Making, Customer Focus, Adaptability, Analytical Thinking

Suggested Tags:

Automotive Service Manager, Automotive Technology, Service Management, Customer Service, Team Leadership, Automotive Systems, ASE Certification, Inventory Control, Data Analysis, Customer Satisfaction, Operations Management, Dubai, UAE