Airport Service Agent
Posted on :
22-01-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 1875617
- Help troubleshoot and fix technology problems over-the-counter with clients while offering professional services to help achieve business goals.
- Computerize check-in, verify documentation, ticket, seat reservations and seat assignments for passengers traveling on international flights.
- Operate tugs, belt loaders, jet bridge and carts.
- Operate tugs, belt loaders, power units, and fuel trucks.
- Work in various kinds of weather elements and may be responsible for de-icing aircraft which requires using equipment to apply chemicals/compounds.
- Arrange travel and issue tickets for all DoD personnel who perform official travel from Goodfellow.
- Assist passengers through arrivals and check-in processes, including passengers with special needs and VIP passengers.
- Communicate with worldwide AMC terminals, collecting fees, and updating weekly, monthly, and quarterly reports.
- Assist and escort VIP's, ill, handicap, elderly, injure and unaccompany minors who need special assistance.
- Process and move passenger's ranging from all branches of military to DOD, CIA, FBI, and etc.
- Facilitate servicing aircraft as needed (aircraft lavatories, portable water, window wash, de-icing and commissary items).
- Maintain TSA security requirements during all passenger interactions.
- Brief passengers on safety requirements and supervise deployment of FAA regulations.
- Collaborate with TSA to analyze and input passenger information into security database, as needed.
- Maintain safety during ramp operations through oversight of FAA procedures during loading/unloading passengers/aircraft process from the ramp and/or tarmac area.
Employment Type
Full Time
Department / Functional Area
Key Skills
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