Agent-Front Desk
Agent-Front Desk
Posted on :
08-01-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 1854758
Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges.
Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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