BUSINESS PROCESS MANAGEMENT ANALYST
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Job Summary
Key Responsibilities
- Support end-to-end Business Process Management (BPM) and Business Process Re-engineering (BPR) initiatives across hospitality asset management and golf operations.
- Conduct process discovery documentation modelling and optimization.
- Identify inefficiencies and recommend practical data-driven improvements.
- Use SAP Signavio (or similar BPM tools) to model and analyze processes.
- Define and track process KPIs and performance metrics.
- Support process standardization across multi-asset portfolios.
- Facilitate workshops with operational and business stakeholders.
- Assist with change management and adoption of redesigned processes.
- Act as a liaison between Business IT and Transformation teams.
Required Experience
- 35 years of experience in BPM/BPR or process improvement roles.
- Exposure to hospitality golf operations asset management or similar operational environments.
- Working knowledge of BPMN Lean Six Sigma or related methodologies.
- Experience with SAP Signavio or similar process modelling tools (preferred).
- Strong analytical documentation and stakeholder communication skills.
- Experience working in GCC environments (preferred).
Nice to Have
- Experience in hospitality or golf transformation projects.
- Consulting or operator-side experience.
- Exposure to multi-asset or portfolio-level operations.
Vertical: Technology
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
Duncan & Ross offers integrated and customer oriented services in different industries such as Automotive, Aerospace, Metro & Railway, Energy, Construction, Manufacturing and Telecom.
