IT Defect Specialist
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Job Summary
VAM Systems is currently looking for IT Defect Specialist for our UAE operations with the following skillsets & terms and conditions:
Qualification:
Bachelors degree in Computer Science IT Software Engineering or related field.
Experience Competencies Skills & Knowledge:
37 years of experience in defect management QA or related IT quality roles.
Strong understanding of SDLC STLC QA methodologies and defect workflows.
Experience with defect tracking tools (e.g. Jira Azure DevOps ServiceNow).
Analytical mindset with ability to interpret quality metrics and identify trends.
Strong communication and stakeholdermanagement skills.
Ability to handle highpressure situations especially during release cycles.
Experience in Agile/Scrum environments.
Handson experience with automation frameworks or DevOps pipelines.
Knowledge of root cause analysis methodologies (e.g. 5 Why Fishbone).
Detailoriented with strong documentation skills.
Excellent problemsolving and analytical abilities.
Proactive structured and processdriven.
Ability to collaborate effectively with diverse technical and business teams.
Responsibilities
- Manage end to end defect lifecycle including logging classification triage prioritization tracking and closure.
- Ensure defects are accurately documented with required technical and business details.
- Drive defect triage meetings with cross functional teams.
- Assign defects to appropriate teams and ensure timely resolution.
- Identify defect trends and recurring issues; recommend corrective and preventive actions.
- Monitor critical and high severity defects closely ensuring fast track resolution.
- Ensure defects meet organizational standards for quality impact assessment and root cause analysis (RCA).
- Support post release defect reviews to identify gaps and process improvements.
- Collaborate with QA teams for test execution cycles and defect validation.
- Work with development teams to ensure timely fixes and retesting.
- Communicate defect status risk and impact to project managers release managers and business stakeholders.
- Generate and maintain defect dashboards analytics and KPIs (e.g. defect density leakage aging).
- Provide visibility into defect health and quality metrics for ongoing and upcoming releases.
- Analyze defect root causes and support continuous improvement initiatives.
- Recommend enhancements to defect management processes tooling and standards.
- Drive adoption of best practices in defect prevention quality engineering and automation.
- Support the integration of defect management into CI/CD pipelines and DevOps workflows.
Terms and conditions
Joining time frame: (15 - 30 days)
Additional Information :
Terms and conditions:
Joining time frame: maximum 4 weeks
Remote Work :
No
Employment Type :
Full-time
Key Skills
- SQL
- Active Directory
- Information Technology
- Access Points
- System Software
- Database
- Infrastructure
- Linux
- Project Management
- Internet
- Troubleshoot
- PC
- Procedures
- Setup
- hardware
About Company
VAM Systems is a Business Consulting, Technology Solutions and Professional Services organization working with major organizations in USA, UAE, Bahrain, India, Singapore and Australia. Delivers leading edge information and communication technology based business solutions to enabl ... View more
