What you will do
The Specialist Technician serves as a subject-matter expert responsible for commissioning inspecting troubleshooting and repairing highly complex HVAC and chiller systems. The role provides advanced technical leadership supports multi-site operations ensures compliance with safety and regulatory standards and delivers high-quality service aligned with customer requirements service agreements and defined processes
How you will do it
Technical Expertise & Service Delivery
- Act as the technical authority for assigned systems and products within the area of specialization providing advanced diagnostics and resolution of high-complexity issues.
- Lead commissioning startup inspection and troubleshooting activities for complex HVAC and chiller systems within defined timelines and quality standards.
- Diagnose and repair system malfunctions requiring in-depth product knowledge specialized qualifications and accurate assessment of time and material requirements.
- Perform installations and system commissioning in compliance with applicable regulations standards and company procedures.
- Interpret and analyze technical documentation including electrical schematics piping and fluid diagrams psychrometric charts and control logic documentation.
- Escalate unresolved technical issues proactively and seek engineering or advanced technical support as required.
Customer & Project Engagement
- Serve as the primary on-site technical contact for complex installation commissioning and service activities.
- Maintain professional and proactive customer engagement to understand operational challenges and provide technically sound recommendations.
- Communicate clearly with customers regarding work scope system status outstanding issues and recommended upgrades or enhancements.
- Identify and promote opportunities for additional labor materials system upgrades or change orders aligned with customer needs.
- Ensure accurate and timely documentation of work performed through clear service reports and system status updates.
Leadership Training & Knowledge Sharing
- Provide technical coaching mentoring and on-the-job training to junior technicians and service team members.
- Coordinate and lead on-site activities for multi-person and highly complex jobs ensuring alignment to technical scope and safety requirements.
- Share emerging industry trends new technologies and best practices with customers and internal teams.
- Support wider geographic operations as required and rotate across sites to implement standardization and best practices.
Compliance Safety & Continuous Development
- Ensure full compliance with Johnson Controls safety culture policies and use of mandated personal protective equipment (PPE).
- Adhere to all applicable environmental industry and regulatory requirements.
- Maintain and continuously enhance technical proficiency across Johnson Controls product portfolio through training and field experience
What we look for
Required
- Technical qualification in HVAC Refrigeration or a related trade from a recognized Industrial Training Institute or equivalent.
- Advanced system-level knowledge of chillers and complex HVAC products.
- 1012 years of proven hands-on experience in chiller repair advanced troubleshooting commissioning and servicing of HVAC systems.
- Position is not permanently site-based; requires mobility across multiple locations.
- Limited headcount role requiring high technical specialization and autonomy.
Required Experience:
IC
What you will do The Specialist Technician serves as a subject-matter expert responsible for commissioning inspecting troubleshooting and repairing highly complex HVAC and chiller systems. The role provides advanced technical leadership supports multi-site operations ensures compliance with safety a...
What you will do
The Specialist Technician serves as a subject-matter expert responsible for commissioning inspecting troubleshooting and repairing highly complex HVAC and chiller systems. The role provides advanced technical leadership supports multi-site operations ensures compliance with safety and regulatory standards and delivers high-quality service aligned with customer requirements service agreements and defined processes
How you will do it
Technical Expertise & Service Delivery
- Act as the technical authority for assigned systems and products within the area of specialization providing advanced diagnostics and resolution of high-complexity issues.
- Lead commissioning startup inspection and troubleshooting activities for complex HVAC and chiller systems within defined timelines and quality standards.
- Diagnose and repair system malfunctions requiring in-depth product knowledge specialized qualifications and accurate assessment of time and material requirements.
- Perform installations and system commissioning in compliance with applicable regulations standards and company procedures.
- Interpret and analyze technical documentation including electrical schematics piping and fluid diagrams psychrometric charts and control logic documentation.
- Escalate unresolved technical issues proactively and seek engineering or advanced technical support as required.
Customer & Project Engagement
- Serve as the primary on-site technical contact for complex installation commissioning and service activities.
- Maintain professional and proactive customer engagement to understand operational challenges and provide technically sound recommendations.
- Communicate clearly with customers regarding work scope system status outstanding issues and recommended upgrades or enhancements.
- Identify and promote opportunities for additional labor materials system upgrades or change orders aligned with customer needs.
- Ensure accurate and timely documentation of work performed through clear service reports and system status updates.
Leadership Training & Knowledge Sharing
- Provide technical coaching mentoring and on-the-job training to junior technicians and service team members.
- Coordinate and lead on-site activities for multi-person and highly complex jobs ensuring alignment to technical scope and safety requirements.
- Share emerging industry trends new technologies and best practices with customers and internal teams.
- Support wider geographic operations as required and rotate across sites to implement standardization and best practices.
Compliance Safety & Continuous Development
- Ensure full compliance with Johnson Controls safety culture policies and use of mandated personal protective equipment (PPE).
- Adhere to all applicable environmental industry and regulatory requirements.
- Maintain and continuously enhance technical proficiency across Johnson Controls product portfolio through training and field experience
What we look for
Required
- Technical qualification in HVAC Refrigeration or a related trade from a recognized Industrial Training Institute or equivalent.
- Advanced system-level knowledge of chillers and complex HVAC products.
- 1012 years of proven hands-on experience in chiller repair advanced troubleshooting commissioning and servicing of HVAC systems.
- Position is not permanently site-based; requires mobility across multiple locations.
- Limited headcount role requiring high technical specialization and autonomy.
Required Experience:
IC
View more
View less