Telephone Sales Agent IRD
Job Summary
- To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
- To efficiently sell and accurately record all room service orders verbally by phone doorknobs or through the outlet
- Perform all associated room service duties such as trays preparation areas tray delivery/collection and any associated service and cleaning duties.
Qualifications :
- At least 1 year Telephone Sales Agent / Room Dining Order Taker experience
- Strong guest and employee interpersonal skills
- Guest experience centric
- Strong beverage/wine knowledge
- Fluent in English (Arabic is an advantage)
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more