IT Specialist
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
- Manage and maintain the hotels computer networks including wired and wireless networks ensuring optimal performance security and reliability.
- Provide technical support for all hardware and software used within the hotel including computers printers POS systems property management systems (PMS) point of sale systems and other specialized hotel applications.
- Diagnose and resolve technical issues reported by hotel staff or guests in a timely manner to minimize disruptions to operations.
- Implement and maintain security protocols to protect the hotels IT infrastructure from cyber threats including malware viruses and unauthorized access.
- Develop and implement backup and disaster recovery plans to safeguard critical data and ensure business continuity in the event of system failures or data breaches.
- Assist in the procurement of IT equipment and software including researching vendors obtaining quotes and ensuring that purchases align with the hotels budget and technology requirements.
- Provide training and technical guidance to hotel staff on the proper use of IT systems and software applications to enhance productivity and efficiency.
- Maintain accurate records documentation and inventory of all IT assets configurations and procedures to facilitate troubleshooting and future upgrades.
- Ensure compliance with relevant regulations industry standards and best practices related to IT security data privacy and technology usage within the hospitality industry.
- Stay updated on advancements in information technology and identify opportunities to leverage new technologies to improve guest experiences operational efficiency and cost-effectiveness.
Qualifications :
- Bachelors degree in Information Technology Computer Science or a related field.
- Prior experience in IT support preferably in the hospitality industry.
- Proficiency in networking operating systems (Windows Linux) hardware troubleshooting and software applications.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Certification in relevant IT disciplines (e.g. CompTIA A Network Security) is a plus.
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Remote Work :
No
Employment Type :
Full-time
Key Skills
- SQL
- Active Directory
- Information Technology
- Access Points
- System Software
- Database
- Infrastructure
- Linux
- Project Management
- Internet
- Troubleshoot
- PC
- Procedures
- Setup
- hardware
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
