Systems Analyst
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Infrastructure Management
Coordinate and handle the installation configuration and maintenance of hardware (servers PCs POS devices PABX) and software systems including Office 365 solutions.
Guest Services Support
Ensure continuous and reliable delivery of high-speed internet (HSIA) Wi-Fi connectivity and in-room entertainment systems to maintain a world-class guest experience.
Specialized Hotel Systems
Support and maintain core hospitality applications such as Opera (PMS) Micros (POS) and Sun System (Accounting).
Cybersecurity & Compliance
Implement and monitor information security protocols data-protection policies staff training programs and disaster-recovery plans to ensure compliance and operational resilience.
Cross-Department Collaboration
Work closely with departments including Front Office Finance Housekeeping F&B and Sales & Marketing to understand business needs resolve system challenges and optimize workflows.
Audio-Visual Support
Support hotel AV requirements including meeting-room setups and collaborate with the AV Supervisor and Events Team to deliver seamless event experiences where guest satisfaction is central.
Asset & Inventory Lifecycle
Maintain software licenses update inventory records of all IT assets and provide quarterly status reports to the Head of Department.
Vendor Management
Serve as a secondary point of contact for external service providers vendors and hardware/software suppliers.
Qualifications :
- Bachelors degree in Information Technology Computer Science or a related field.
- 25 years of IT experience including 12 years in a supervisory or senior support role. Prior experience in luxury hospitality is strongly preferred.
- Strong knowledge of LAN/WAN infrastructure network security principles analog telephony systems and virtualization technologies (VMware / Hyper-V).
- Excellent problem-solving abilities effective communication skills and a strong commitment to delivering luxury-standard service.
معلومات إضافية :
- Microsoft 365 Certified: Endpoint Administrator Associate
- CCNA (Networking) or CompTIA Network
- Microsoft Certified Professional (MCP)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Fund Management
- Information Technology
- Conveyancing Paralegal
- Corporate Sales
- Asic
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
