IT Coordinator
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Job Summary
- Manage hotel IT systems including networks servers and user hardware
- Install configure update software and operating systems on property devices.
- Provide technical support and troubleshooting to hotel team across departments and guests.
- Monitor systems for performance vulnerabilities and security risks like PCI DSS compliance.
- Implement IT policies access controls and data protection measures
- Coordinate IT asset procurement maintenance schedules and inventory management
- Collaborate with corporate teams and vendors for hotel-wide or brand-wide technology upgrades
- Plan and lead local IT projects such as system migrations Wi-Fi expansions and server upgrades
- Maintain documentation for system configuration change logs and licensing
- Ensure timely resolution of helpdesk tickets and user requests
Qualifications :
- Proven experience as an IT Coordinator or in a similar role
- A Diploma or Bachelors degree in Information Technology or Computer Science
- Minimum 2 years experience in IT support roles within hospitality
- Strong understanding of Windows OS Office 365 networking protocols and cybersecurity basics
- Experience with hotel PMS systems POS platforms or Opera is a plus
- Familiarity with LAN/WAN infrastructure and server hardware
- Strong communication skills and ability to support non-technical users
- Self-driven organized and responsive under pressure
Fluency in English required; additional languages are a plus
Additional Information :
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Computer Hardware
- IT Experience
- Mac Os
- Avaya
- Mobile Devices
- Windows
- Help Desk
- IT Support
- Order Fulfillment
- Project Coordination
- Google Suite
- Troubleshooting
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
