Job Summary

The Logistics Operations Manager is responsible for planning executing monitoring controlling and closing any assigned projects. They have an entrepreneurial mindset which allows them to think about a project beyond the basic skills needed to manage it (i.e. technical knowhow and knowledge of the tasks being assigned to keep the project moving forward). Monitors programs/projects from initiation through delivery and interfacing with internal customers or department personnel. Organizes project activities and interdepartmental meetings; ensures communication facilitates completion of the program/project on schedule. May assign and monitor work of technical personnel providing support and interpretation of instructions/objectives.

Key Responsibilities:

Enhance customer relationships by identifying areas for improvement in the overall customer experience
Identify customer pain points perform gap analysis and recommend value add operational improvements and cost savings projects
Serve as the first point of contact to support customer queries/problems for daily operations
Gather requirements deliverables and timeframes from stakeholders
Activity and resource planning (i.e. define project scope/objective and identify available resources)
Create a clear and concise approach to execute the project and monitor its progress
Organize and motivate the project team
Set realistic deadlines and communicate them to the team consistently
Analyze and manage project risk throughout the duration of the project
Communicate key milestones to the project to all key stakeholders
Lead project calls discussing progress challenges and ultimately facilitate decisionmaking
Collaborate with other project managers/acting project managers to build consistency in all processes
Conduct postimplementation reviews (i.e. evaluate performance against defined project goals) and report back to Director Program Management
Ensure all projects follow the proper project management life cycle and include proper documentation (e.g. project charters project documentation for public consumption technical documentation enduser documentation document storage and controls)
Manage multiple large scale projects at once
Stay up to date with the latest trends and advancements in project management including emerging tools techniques and best practices and proactively apply new knowledge to improve processes

Qualifications :

Bachelors degree with a specialization in Supply Chain related field or equivalent experience
5 years logistics supply chain large scale warehouse operations and projects or related experience
3 years experience in operations management or project management
3 years experience in owning stakeholder management and facilitation
Strong knowledge of large scale warehouse operations
Industry certifications such as Kaizen Lean Six Sigma Supply Chain PMP is preferred
Excellent customer service skills including negotiation proven ability to listen comprehend effectively communicate clearly and concisely to obtain positive results
Risk sensitive recognizes when problems arise or are likely to arise
Critical thinking using logic data & qualitative reasoning
Strong facilitation skills
Ability to perform independently and achieve success in unstructured and rapidly evolving environments
Ability to develop evaluate recommend and present best options
Ability to understand financials and develop budgets
Travel less than 10

Additional Information :

Expeditors offers competitive benefits to all fulltime employees including:

Paid vacation
Holidays
Flexible Days
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical Prescription Drug Dental & Vision Coverage
Paid Parental Leave (additional eligibility criteria)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time 40 hours per week) Monday through Friday

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Fulltime

Key Responsibilities:

Enhance customer relationships by identifying areas for improvement in the overall customer experience
Identify customer pain points perform gap analysis and recommend value add operational improvements and cost savings projects
Serve as the first point of contact to support customer queries/problems for daily operations
Gather requirements deliverables and timeframes from stakeholders
Activity and resource planning (i.e. define project scope/objective and identify available resources)
Create a clear and concise approach to execute the project and monitor its progress
Organize and motivate the project team
Set realistic deadlines and communicate them to the team consistently
Analyze and manage project risk throughout the duration of the project
Communicate key milestones to the project to all key stakeholders
Lead project calls discussing progress challenges and ultimately facilitate decisionmaking
Collaborate with other project managers/acting project managers to build consistency in all processes
Conduct postimplementation reviews (i.e. evaluate performance against defined project goals) and report back to Director Program Management
Ensure all projects follow the proper project management life cycle and include proper documentation (e.g. project charters project documentation for public consumption technical documentation enduser documentation document storage and controls)
Manage multiple large scale projects at once
Stay up to date with the latest trends and advancements in project management including emerging tools techniques and best practices and proactively apply new knowledge to improve processes

Qualifications :

Bachelors degree with a specialization in Supply Chain related field or equivalent experience
5 years logistics supply chain large scale warehouse operations and projects or related experience
3 years experience in operations management or project management
3 years experience in owning stakeholder management and facilitation
Strong knowledge of large scale warehouse operations
Industry certifications such as Kaizen Lean Six Sigma Supply Chain PMP is preferred
Excellent customer service skills including negotiation proven ability to listen comprehend effectively communicate clearly and concisely to obtain positive results
Risk sensitive recognizes when problems arise or are likely to arise
Critical thinking using logic data & qualitative reasoning
Strong facilitation skills
Ability to perform independently and achieve success in unstructured and rapidly evolving environments
Ability to develop evaluate recommend and present best options
Ability to understand financials and develop budgets
Travel less than 10

Additional Information :

Expeditors offers competitive benefits to all fulltime employees including:

Paid vacation
Holidays
Flexible Days
Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
401(k) Retirement Savings Plan with employer match
Employee Stock Purchase Plan (ESPP)
Medical Prescription Drug Dental & Vision Coverage
Paid Parental Leave (additional eligibility criteria)
Employee Assistance Program (EAP)
Training and Personnel Development Program
Educational Assistance and Reimbursement
Position is full time 40 hours per week) Monday through Friday

All your information will be kept confidential according to EEO guidelines.

Remote Work :

Employment Type :

Fulltime

Key Skills

Shipping & Receiving
Forklift
Warehouse Management
Agriculture
SyteLine
Warehouse Experience
Warehouse Distribution Experience
High-end Sales
OSHA
Warehouse Management System
Supervising Experience
Logistics

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About Company

Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... View more

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