Job Summary

Description

Apt Resources is looking for a dynamic and customeroriented RussianSpeaking Guest Service Agent (GSA) for the Recreation department at a luxurious this role you will be responsible for ensuring that all guests enjoy a seamless and enjoyable recreational experience while attending to their needs and inquiries. Your excellent communication skills and strong commitment to service will play a key role in enhancing guest satisfaction.

Responsibilities

Welcome guests and provide them with information regarding the hotels recreational facilities and services.
Assist guests with reservations inquiries about activities and provide personalized recommendations for a memorable experience.
Ensure proper handling of guest requests concerns and feedback in a timely and professional manner.
Maintain a high level of cleanliness and order in all recreational areas.
Collaborate with other departments to enhance guest services and resolve issues effectively.
Assist in promoting recreational activities programs and memberships to drive engagement.
Work closely with team members to develop a positive and engaging atmosphere for guests.

Requirements

Previous experience in a guest service role within a luxury hotel or resort environment is preferred.
Fluent in Russian and English; proficiency in additional languages is a plus.
Strong interpersonal and communication skills.
Passion for hospitality and delivering outstanding guest experiences.
Ability to multitask and work effectively in a fastpaced environment.
Positive attitude with a willingness to go above and beyond for guests.
Flexible schedule including availability on weekends and holidays.
Strong problemsolving skills and attention to detail.
Must be in UAE.

Benefits

The salary is AED 2000 plus AED 500 service charge accommodation food and other benefits as per UAE labour laws

DescriptionApt Resources is looking for a dynamic and customeroriented RussianSpeaking Guest Service Agent (GSA) for the Recreation department at a luxurious this role you will be responsible for ensuring that all guests enjoy a seamless and enjoyable recreational experience while attending to thei...