IT Support Analyst
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Job Summary
#Hiring IT Support Analyst to be based in Dubai!
Salary Range: AED16000 AED18000 depending on experience
Our client an international law firm is seeking to recruit an IT Support Analyst with a high focus on delivering an excellent level of customer service. The Analyst will provide all aspects of IT support and take ownership of IT issues through to resolution.
Requirements and Qualifications:
Amenable to working inoffice 5 days a week
Experience of working on a busy and demanding Service Desk supporting a large international customer base ideally within a legal practice
Sound knowledge of supporting MS Windows and Office particularly Outlook and Word
A good understanding of PC Hardware and software setup and configuration
Knowledge of Document Management Systems preferably iManage
Experience of using Active Directory
Understanding of a software deployment package such as SCCM
Knowledge of legal specific applications such as InterAction Intapp is an advantage
Experience of troubleshooting and supporting telephone systems
Experience of logging tickets in ITSM call logging software
If this sounds like the role for you please reach out or send your CV/resume and covering letter to.
Salary Range: AED16000 AED18000 depending on experience
Our client an international law firm is seeking to recruit an IT Support Analyst with a high focus on delivering an excellent level of customer service. The Analyst will provide all aspects of IT support and take ownership of IT issues through to resolution.
Requirements and Qualifications:
Amenable to working inoffice 5 days a week
Experience of working on a busy and demanding Service Desk supporting a large international customer base ideally within a legal practice
Sound knowledge of supporting MS Windows and Office particularly Outlook and Word
A good understanding of PC Hardware and software setup and configuration
Knowledge of Document Management Systems preferably iManage
Experience of using Active Directory
Understanding of a software deployment package such as SCCM
Knowledge of legal specific applications such as InterAction Intapp is an advantage
Experience of troubleshooting and supporting telephone systems
Experience of logging tickets in ITSM call logging software
If this sounds like the role for you please reach out or send your CV/resume and covering letter to.
Required Experience:
IC
Key Skills
- Baan
- English Language
- Ideas
- Access
- Games
- Application Management
