Over The Phone Interpreter
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Job Summary
Embark on a rewarding career providing language services essential for connecting people across the globe. We are looking for a dedicated individual with a commitment to effective communication and customer satisfaction. As an Over The Phone Interpreter you will play an invaluable role in facilitating vital conversations and bridging language gaps.
Core Responsibilities:
Preparing for Interpretation Sessions
- Set up and ensure all equipment is functioning.
- Test microphones headsets and troubleshoot issues if exists).
- Perform Packet loss tests and log in to required platforms.
- Review materials and familiarize yourself with the session context.
- Accurately interpret spoken language.
- Maintain conversation flow without errors.
- Ensure confidentiality and impartiality.
- Submit reports on completed sessions.
Providing Interpretation During Sessions
Reporting and Feedback
Provide necessary feedback and document issues.
Skills and Competencies:
- Strong proficiency in English with excellent verbal communication skills.
- Proven ability to manage time efficiently and handle multiple tasks concurrently.
- Customer Focus: Demonstrate a commitment to delivering superior customer service.
- Teamwork: Collaborate effectively with clients and other interpreters to support team objectives.
- Technical Experience: Familiarity with using phone systems and interpretation software is advantageous.
Experience Requirements:
- 0 to 6 months of proven experience in an interpretation role.
- Experience in a contact center or remote working environment is preferred but not essential.
Working Environment:
- Location: This is a remote position offering flexibility and a comfortable home office setup.
- Working Hours: Flexible shifts to accommodate time zones including options for evening and weekend availability.
Join our team and contribute to a global network of communication and understanding. If you have a passion for languages and a dedication to customer satisfaction apply today to advance your career as an Over The Phone Interpreter at Company Name.
Key Skills
- Continuous Integration
- Customer Service
- Communication skills
- Deaf Education
- LAMP Stack
- Medical Terminology
- Smartsheet
- Translation
- Interpretation
- Child Protective Services
- Public Speaking
- Social Work
About Company
Future Group is hiring through Jadeer for recruitment services for one of its clients in KSA. The conncerned company is a holding company in the manufacturing and heavy machines industries and 7 different branches within the KSA market.
