Application Support Engineer
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Job Summary
We are looking for a skilled Application Production Support Engineer with 35 years of experience to join our team. The ideal candidate will have experience in monitoring troubleshooting and incident management for enterprise applications preferably in banking and financial services. Key Responsibilities: Monitor application performance using tools such as Dynatrace Datadog and Prometheus. Provide L1/L2 support for production applications ensuring uptime and reliability. Investigate and resolve incidents collaborating with L2/L3 development DevOps and infrastructure teams. Implement automated monitoring alerting and log analysis for proactive issue resolution. Work closely with stakeholders to ensure SLAs and KPIs are met. Participate in root cause analysis (RCA) and provide longterm solutions for recurring issues. Support deployments patching and upgrades in production environments. |
Requirements
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Benefits
All mandatory benefits as per UAE law
Key Skills
- Splunk
- Iis
- SQL
- .NET
- Perl
- Shell Scripting
- Weblogic
- Java
- Sybase
- Scripting
- Oracle
- Application Support
About Company
Established in 2001, Ultimate HR Solutions (UHRS), an ISO 9001:2008 certified company, is one of the leading Recruitment and HR service providers in the UAE. In the last 20 years our company has grown exponentially, covering the entire spectrum of HR solutions for our clients.
