CASABOT is building a multi-audience login portal inside the HubSpot ecosystem. This portal will serve:
1. End customers to log in manage their environments(s) view/update subscriptions.
2. Partners to track manage and support opportunities.
3. Customer Service to handle support requests.
We are looking for a HubSpot Web App Developer who can architect and implement this entire experience using HubSpot CMS CRM and custom objects. HS is intended to be the center of our operations universe integrating with the other tools creating a unified ecosystem.
Role Overview
You will be responsible for developing a robust secure and scalable multi-audience portal within HubSpot built using custom modules CRM extensions and custom logic that integrates with CASABOTs backend systems.
Fulfillment of the below key features
1. Multi-Audience Login & Access Layers
Implement portal-level authentication
Create role-based access controls for:
End customers
System integrators
Real estate developers
Build personalized dashboards menus and views for each audience type.
2. Customer Account & Environment Management
Build customer-facing pages where users can:
View/manage environments
Access subscription details
Update personal information
Log support tickets
Build connections between HubSpot CRM and CASABOTs tools ecosystem (via API or custom objects).
3. Partners Portal
Create dashboards for system integrators to:
Register update and manage sales opportunities
View assigned support tickets
Update ticket status and resolutions
Add notes logs and attachments
Build automated workflows for ticket routing escalations and notifications.
4. Customer Service Portal
Track tickets from generation to resolution
Assign them to relevant parties (L1 L2 L3)
Implement validation logic and logs to prevent misuse.
5. Technical Architecture & Integration
Architect the overall HubSpot CRM data model using:
Custom Objects
Pipelines
Custom properties
Build HubSpot Functions for:
Subscription logic
Code generation
Device sync
Authentication
Integrate CASABOTs backend services using REST APIs and webhooks.
6. Frontend Development
Build dashboards and UI components using:
HubL
HTML/CSS
JavaScript
React
Ensure responsive secure and scalable front-end architecture.
7. Automation & Data Flow
Set up workflows for ticket notifications subscription renewals and device events.
Implement data sync rules between HubSpot CRM and CASABOT systems.
Requirements
Required Skills & Expertise:
Strong experience with HubSpot CMS CRM Custom Development.
HubSpot Custom Objects
CRM Extensions
Serverless Functions (HubSpot Functions)
Private Content & Memberships
HubDB
API integrations (REST OAuth)
Experience with HubSpot integrations: Xero Chargebee Zoho M365 etc.
Proficiency in HubL JavaScript HTML CSS.
Experience developing role-based portals or multi-user dashboards.
Familiarity with ticketing workflows and subscription logic.
Nice to Have
Experience integrating IoT devices or device-management dashboards.
Familiarity with property technology (prop-tech) systems.
Experience working with early-stage startups.
Who You Are
You think in systems not pages.
You can create clean architecture that works for multiple user types.
You can collaborate with designers and founders to take a 0 1 product to life.
You enjoy problem-solving and finding elegant ways to integrate multiple systems.