Guest Relations Agent ( Turkish Speaker)
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Monthly Salary:
Posted on:
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Job Summary
Whats in it for you:
- Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfaction
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests requirements and inquires
- Actively listen and resolve guests complaints
- Oversee and coordinate all arrivals and departures of special guests (VIPs)
- Coordinate and manage communication between guests and staff
- Promote all amenities conveniences and programs offered
Your team and working environment:
Rixos The Palm Dubai Hotel & Suites is a multi-awarded family beach destination situated on the iconic Palm Jumeirah Dubai.
Qualifications :
Your experience and skills include:
- Relevant experience as Guest Relations or similar is an asset
- Diploma/ BS degree in hospitality management business administration or related field
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation
- Proficiency in German language will be advantageous
Remote Work :
No
Employment Type :
Contract
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
