Housekeeping Coordinator
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Job Summary
PURPOSE OF POSITION
To provide housekeeping order taking / telephone service to guests and staff
KEY ROLES & RESPONSIBILITIES
- Ensure forwarding and receiving of all information pertaining to Housekeeping
- Receive record and distribute various reports via Opera Property Management System
- Receive record and transmit guest requests accurately
- Input accurate room status into computer daily and investigate discrepancies
- Maintain and update administrative data
- Maintain key control and monitor lost property
- Maintain working area in a proper state of cleanliness
- Handle guest complaints delegate immediately & report to Head Housekeeper
- Comply with hotels health safety and hygiene policies
- Adhere to personnel grooming and hygiene standards
- Attend meetings and training sessions as required
- Has an awareness of all Housekeeping positions including their job functions
- Maintain good relations with Housekeeping staff and other interfacing departments in particular Front Office Engineering and Laundry
- Ensures smooth handover of daily activities to next shift
- Maintaining Lost and Found records.
- Ensuring proper follow up with engg job orders and missing items
- Incharge of updating departmental notice boards
Occupational Health and Safety (OH&S) Responsibilities
- Ensure all OH&S legislation policies and procedures are adhered to
- Be familiar with property safety first aid and fire and emergency procedures
- Log security incidents and accidents in accordance with hotel requirements
PERSONAL ATTRIBUTES
- Excellent reading writing and oral proficiency in English
- Familiarity with Housekeeping/Butler duties
- Good communication and contact skills
- Must be well-presented and professionally groomed at all times
- Strong interpersonal skills and attention to detail
Qualifications :
QUALIFICATIONS
- Post Secondary education preferably with professional qualifications in Secretarial skills.
EXPERIENCE
- Minimum 2 - 3 years experience in the Housekeeping department
Additional Information :
Raffles Dubai Sheikh Rashid Road Wafi121800 Dubai United Arab Emirates
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hotel Experience
- Taleo
- Hospitality Experience
- Environmental Services
- Laundry
- Cleaning Experience
- Housekeeping Management
- OSHA
- Sanitation
- Team Management
- Leadership Experience
- Supervising Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
