Job Purpose:
To manage the front desk operations at Milele HQ ensuring a welcoming organized and efficient environment for all visitors and staff.
Duties and Responsibilities:
-
Greet and welcome guests promptly and warmly upon arrival.
-
Direct visitors to the appropriate personnel and offices.
-
Answer screen and route incoming phone calls efficiently.
-
Maintain a clean organized and presentable reception area ensuring availability of necessary stationery and materials (e.g. pens forms brochures).
-
Oversee the booking and upkeep of boardrooms and meeting rooms.
-
Provide accurate and timely information both in-person and via phone/email.
-
Receive sort and distribute daily mail and deliveries.
-
Ensure office security by adhering to safety protocols monitoring visitor logbooks and issuing visitor badges.
-
Manage ordering and inventory of front office supplies.
-
Update office calendars and assist with scheduling meetings.
-
Coordinate travel arrangements accommodations and prepare related vouchers.
-
Maintain accurate records of office expenses and costs.
-
Perform clerical tasks such as filing photocopying and transcribing.
-
Support additional administrative duties as assigned by the line manager.
Required Skills:
-
Proven experience as a Receptionist Front Office Representative or in a similar role.
-
Proficiency in Microsoft Office Suite.
-
Hands-on experience with office equipment (e.g. EPABX systems printers).
-
Professional demeanor and appearance.
-
Strong verbal and written communication skills in English and Arabic.
-
Ability to be proactive resourceful and solution-oriented.
-
Excellent organizational and multitasking abilities.
-
Strong time-management skills with the ability to prioritize tasks effectively.
-
A positive customer service-oriented attitude.
Qualifications:
- High school diploma or equivalent; additional certification in hospitality management or a related field is an advantage.
Job Purpose: To manage the front desk operations at Milele HQ ensuring a welcoming organized and efficient environment for all visitors and staff. Duties and Responsibilities: Greet and welcome guests promptly and warmly upon arrival. Direct visitors to the appropriate personnel and offices. A...
Job Purpose:
To manage the front desk operations at Milele HQ ensuring a welcoming organized and efficient environment for all visitors and staff.
Duties and Responsibilities:
-
Greet and welcome guests promptly and warmly upon arrival.
-
Direct visitors to the appropriate personnel and offices.
-
Answer screen and route incoming phone calls efficiently.
-
Maintain a clean organized and presentable reception area ensuring availability of necessary stationery and materials (e.g. pens forms brochures).
-
Oversee the booking and upkeep of boardrooms and meeting rooms.
-
Provide accurate and timely information both in-person and via phone/email.
-
Receive sort and distribute daily mail and deliveries.
-
Ensure office security by adhering to safety protocols monitoring visitor logbooks and issuing visitor badges.
-
Manage ordering and inventory of front office supplies.
-
Update office calendars and assist with scheduling meetings.
-
Coordinate travel arrangements accommodations and prepare related vouchers.
-
Maintain accurate records of office expenses and costs.
-
Perform clerical tasks such as filing photocopying and transcribing.
-
Support additional administrative duties as assigned by the line manager.
Required Skills:
-
Proven experience as a Receptionist Front Office Representative or in a similar role.
-
Proficiency in Microsoft Office Suite.
-
Hands-on experience with office equipment (e.g. EPABX systems printers).
-
Professional demeanor and appearance.
-
Strong verbal and written communication skills in English and Arabic.
-
Ability to be proactive resourceful and solution-oriented.
-
Excellent organizational and multitasking abilities.
-
Strong time-management skills with the ability to prioritize tasks effectively.
-
A positive customer service-oriented attitude.
Qualifications:
- High school diploma or equivalent; additional certification in hospitality management or a related field is an advantage.
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