Manager- Conventional Lending OPS
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Job Summary
JOB PURPOSE:
- As per agreed daily/ monthly assigned tasks mentioned in the Job Description
Job Context
- Maintain effective verified/ updated business reports for Senior Management.
- Ensure submission of application in line with the specified time frame in the workflow for Banking and Non-Banking Customers.
- Perfecting and validating documents against the product policies and product checklist.
- Ensure strict adherence to policies and process specified for respective product.
- Perform checker level validations for the respective products in both manual and digital workflows.
- Mange the Team Members and daily workflows.
- Manage Team attendance and leave schedules
- Ensure completion on tasks assigned adhering to SLAs
- Identify the training needs for the team and ensure team is updated with the current process and policies.
- Adhere to the unit SOPs
- Undertake any additional job responsibilities assigned by the AVP as per business requirement.
- Regular follow up with the concerned units for business/ administrative requirements.
- Proper interaction with stakeholder for a smooth process.
- Managing Daily / Weekly & Monthly work tracker
- Ensuring Data protection and safeguarding customer details.
Responsibilities:
- To perform duties as assigned by AVP and VP
- To exercise time management and maintain clean desk policy.
- Vigorous follow ups ensuring completion within specified time frames adhering to management instructions.
- Monitoring and reporting fraudulent activities
- Maintain effective business relationships with all staff and internal departments.
Qualifications :
Job knowledge skills & experience:
- About 1 to 2 years experience in clerical admin and secretarial.
- People management.
- Experience in selling/ processing banking products is an added advantage
- Proactive and diligent with analytical thinking skills.
- Self-motivated and with desire to develop.
- Ability to develop strong professional relationship within internal staff in various departments
- Moderate computer skills with extensive experience in MS Office products
- Ability to work with confidential and sensitive data.
- Functional & Formal.
- Multicultural Awareness
Academic/Professional Qualifications:
- Secondary / High School Certificate/ Graduate
- Preferably having awareness of banking/ financial rules practices
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Working at First Abu Dhabi Bank As the largest bank in the UAE we are proudly building a team fit for the future, changing the perception of what a career in banking means and setting the standard of what a great workplace is and can be. With an inclusive culture, excellent learning ... View more
