Program Delivery Manager Technology, Engineering, and Operations
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Job Summary
Location:Dubai United Arab Emirates
Department:Technology Engineering and Operations
Reports To: Solutions Director / Programme Delivery Lead
Employment Type: Full-Time 12-Month Contract
Experience Level:Senior (15 years)
Role Summary:
We are seeking a high-calibre IT Infrastructure Program Delivery Manager to lead and oversee the successful delivery of a large-scale complex infrastructure program. This role demands strategic leadership deep technical expertise and a proven track record in managing multi-million-dollar programs involving cloud-native and hybrid infrastructure solutions.
Key Responsibilities:
Program Leadership: Lead end-to-end delivery of a major IT infrastructure program ensuring alignment with business goals timelines budgets and quality standards.
Stakeholder Management: Engage and influence senior stakeholders across business units vendors and technology teams to ensure program success.
Governance & Reporting: Establish and maintain robust program governance structures including steering committees risk management frameworks executive reporting and ensuring compliance with enterprise standards and regulatory requirements.
Team Management: Lead cross-functional teams (internal and external) ensuring alignment across engineering operations and delivery partners.
Budget & Resource Management: Own program budgets forecasts and resource planning ensuring optimal allocation and cost control.
Risk & Issue Management: Proactively identify assess and mitigate risks and issues that could impact program delivery.
Change Management: Drive organizational change associated with infrastructure transformation including communication training and adoption strategies.
Experience and Skills:
Minimum 15 years of experience in IT program delivery with at least 10 years focused on infrastructure programs.
Proven success delivering multi-million-dollar enterprise-scale programs (e.g. cloud migrations Oracle platforms network upgrades).
Deep technical knowledge across multiple domains including Cloud platforms (Azure AWS Oracle) networking storage virtualization security and DevOps.
Strong command of delivery methodologies: MSP PRINCE2 PMI Agile (SAFe) and hybrid models.
Experience with tools such as JIRA Confluence ServiceNow Tableau and Microsoft Project.
Exceptional leadership communication and stakeholder engagement skills.
Bachelors degree in Computer Science Engineering or related field (Masters preferred).
Relevant certifications (e.g. PMP ITIL Agile TOGAF) are highly desirable.
Strategic thinker with a hands-on approach to problem-solving.
Ability to operate in high-pressure environments and manage competing priorities.
Experience working in regulated industries (e.g. healthcare finance government).
Familiarity with global delivery models and managing distributed global teams.
What We Offer:
Competitive salary and performance-based incentives
Flexible working arrangements
Global exposure and leadership opportunities
Professional development and certification support
Opportunity to lead transformative programs in a dynamic enterprise environment
About Cigna Healthcare
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
