Butler
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Job Summary
We are seeking a highly professional and detail-oriented Butler to join our esteemed team at Sofitel Dubai The Palm. As a Butler in our luxury establishment you will be responsible for providing exceptional personalized service to our discerning guests ensuring their comfort and satisfaction throughout their stay.
- Anticipate and fulfill guests needs with the utmost attention to detail and discretion
- Manage guest requests efficiently including packing/unpacking laundry services and personal shopping
- Coordinate with various departments to ensure seamless service delivery
- Maintain an organized and immaculate environment in guest suites and common areas
- Prepare and serve meals snacks and beverages as required
- Assist with event planning and execution for private functions
- Handle guest correspondence and manage schedules as needed
- Ensure all service standards are met and exceeded consistently
- Maintain accurate records of guest preferences and special requirements
- Collaborate with team members to create a positive and luxurious guest experience
- Adapt to changing situations and guest needs with flexibility and professionalism
Qualifications :
- Proven experience as a Butler or in a similar high-end hospitality role
- Exceptional communication and interpersonal skills
- Strong attention to detail and ability to anticipate guests needs
- Proficiency in etiquette protocol and luxury service standards
- Ability to maintain discretion and confidentiality at all times
- Excellent time management and organizational skills
- Problem-solving abilities and quick decision-making capabilities
- Physical stamina to stand for extended periods and lift up to 25 pounds
- Flexibility to work a rotating schedule including weekends and holidays
- Professional appearance and demeanor
- Ability to work effectively in a multicultural environment
- Basic computer skills for guest correspondence and record-keeping
- Fluency in English; knowledge of additional languages is a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- General Management
- Facilities Management
- IFRS
- Client Services
- Accident Investigation
- Archicad
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
