Bellman
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Job Summary
- Greet and welcome guests.
- Assist guest with luggages and maintains the luggage room and long-term. luggage store in a neat and orderly manner.
- Maintain VIP/Group and individual arrivals reports.
- Attend to inquiries and provide accurate information to guests.
- Determine and ensure compliance to all key control policies and manage all safe deposit boxes for guests.
- Evaluate everyday status of all hotels and coordinate with various departments such as reservation sales and housekeeping to ensure optimal level of guest satisfaction.
Qualifications :
- Proficiency in Opera
- Ability to focus attention on guest needs remaining calm and courteous at all times
- At least 1 year experience working on a similar role.
- Hospitality background is preferred.
- Fluency in English; additional languages are a plus.
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
