F&B Service Expert (Senior Waiter)
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Job Summary
JOB SUMMARY cleanlinessofassignedtrolley& trayand ensureroom& floor clearance withguests andotheremployeesandensurestaffisworkingtogetherasateamtoensureoptimumservice.
SCOPE/BUSINESSCONTEXT- AFullTimepositionbasedatAl Maha Desert Resort and Spa The Luxury Collection.
- NumberofDirectReports 03.
- TitlesofDirectReports Team Leader / Restaurant Manager / Food & Beverage Manager.
- Minimumof2-yearexperienceofasimilarpositionwithinafivestarhotel
- Minimumlifting20lbs.
- Abilityofverballycommunicateeffectivelywithguestsandco-workers.
- Pushingpullingbendingstoopingupwardreaching
- Exposuretocleaningchemicals
- Exposuretoextremetemperatures
- Prolongedperiodsofstandingand/orwalking
- Leadershipskills
- Trainingandmotivatingskills
- Systems(MS Office & Symphony)
- HighschooldiplomaorGED;4yearsexperienceinthefoodandbeverageculinaryorrelatedprofessionalarea.
Thefollowingarespecificresponsibilitiesandcontributionscriticaltothesuccessfulperformanceoftheposition:
- Open and close shift in accordance with Departmental checklist
- Train maintain and enforce all Marriott service standards using use records menus and appropriate reference materials
- Properly executive revenue and check control procedures on shift.
- Providefloorcoverageduringallmealperiods.
- Completescheduledinventoriesofsuppliesfoodandliquortocheckstockandrequisitionnecessarysupplies.
- InspectstorageareasfororganizationuseofFirstin First out(FIFO)andcleanlinessandrectifyanydeficiencies.
- Followpropertykeypoliciesincludingcheckingoutandreturningkeystoappropriatedepartments.
- Attendandconductmeetingsasrequired.
- Ensureallsideworkisdoneonadailybasis.
- Manageaneffectiverepairandmaintenanceprogramthroughtheuseofworkordersinspectionsetc.
- Eachassociateexpectedtocarryoutwithintheircapabilitiesallreasonable requestsbymanagement.
- To plan events of the day organize functions and delegate task to waiters.
- To do the table plan & expo sheet for the shift & guest preferences.
- Summarizes the end of shift transactions including Guest Checks Credit Cards Cash Transactions Giveaways FB Comp Inclusive Packages and Voids.
- Report to superiors any staff issues.
- Assist Team Leader duties & responsibilities during busy operations.
- Maintainasafeandsanitaryworkenvironmentforallassociatesandguests.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior IC
Key Skills
- Bidding
- Arabic Speaking
- Fund Management
- ERP
- Airlines
- Corrosion
About Company
Marriott’s portfolio of brands includes JW Marriott and Marriott Hotels, the flagship brand of Marriott with over 500 international locations, along with the other 30 brands. The ever-evolving and award-winning brands of the organization continue to bring in customer satisfaction by o ... View more
