Guest Service Officer Reception
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Guest Service Officer - Reception
First impressions are everything! As a Guest Service Officer - Reception you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
- Greet check-in respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through up-selling
- Coordinate with other departments to fulfill guest needs and resolve issues
- Maintain accurate guest records and room status information
Qualifications :
Your experience and skills include:
- Service focused personality is essential; experience is an asset
- Diploma or degree in vocational hospitality or Room Division
- Prior experience working with Opera or a related system
- Fluency in English; additional languages are a plus
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Advisory
- Asset
- Consumer Durables
- Corporate Sales
- Elevator
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
