Job Summary

We are seeking an experienced and visionary Director of Housekeeping to join our luxury resort in Rixos Al Mairid Ras Al-Khaimah United Arab Emirates. As a key member of our leadership team you will be responsible for overseeing all aspects of housekeeping operations ensuring exceptional cleanliness comfort and guest satisfaction while driving innovation and efficiency in our dynamic hospitality environment.

Develop implement and monitor housekeeping policies procedures and standards to maintain world-class cleanliness and comfort
Lead and inspire a large team of housekeeping professionals fostering a culture of excellence collaboration and continuous improvement
Manage daily operations of the housekeeping department including room cleaning laundry public area maintenance and special project cleaning
Coordinate seamlessly with other departments to enhance overall guest experiences
Oversee inventory management procurement and cost control of cleaning supplies amenities linens and uniforms
Conduct regular inspections of guest rooms and public spaces to ensure adherence to brand standards and quality expectations
Develop and manage the annual housekeeping budget including labor supplies and capital expenses
Analyze operational metrics and implement data-driven strategies to optimize efficiency and guest satisfaction
Spearhead initiatives for sustainability hygiene and eco-friendly housekeeping practices
Ensure compliance with local health safety and sanitation regulations
Respond promptly and empathetically to guest feedback and service recovery issues
Cultivate a positive work environment that promotes professional growth teamwork and employee retention

Qualifications :

Bachelors degree in Hospitality Management Tourism Business Administration or a closely related field is mandatory
Extensive experience of 8-10 years in housekeeping management with a minimum of 5 years in a senior leadership capacity as Director of Housekeeping within the hospitality sector
Demonstrated success in managing large-scale teams and overseeing multi-site housekeeping operations in luxury hospitality establishments
Comprehensive understanding and application of international cleaning standards and industry-leading practices in the hospitality sector
Exceptional leadership abilities coupled with superior communication and interpersonal skills essential for effectively guiding and mentoring diverse teams
Advanced analytical capabilities with a proven track record in budget management cost control and performance metrics analysis
Substantial expertise in implementing cutting-edge housekeeping technologies and sustainable eco-friendly practices
In-depth knowledge of health safety and sanitation regulations pertinent to the hospitality industry
Advanced proficiency in housekeeping management software and Microsoft Office suite
Superior problem-solving abilities and capacity to make critical decisions in a high-pressure fast-paced environment
Thorough understanding of UAE hospitality standards cultural sensitivities and labor laws
Multilingual proficiency highly valued with fluency in English and Arabic being essential
Demonstrated ability to adapt to changing priorities and efficiently manage multiple high-level responsibilities
Unwavering commitment to delivering exceptional guest experiences and upholding the highest standards of cleanliness and comfort

Remote Work :

Employment Type :

Full-time

Develop implement and monitor housekeeping policies procedures and standards to maintain world-class cleanliness and comfort
Lead and inspire a large team of housekeeping professionals fostering a culture of excellence collaboration and continuous improvement
Manage daily operations of the housekeeping department including room cleaning laundry public area maintenance and special project cleaning
Coordinate seamlessly with other departments to enhance overall guest experiences
Oversee inventory management procurement and cost control of cleaning supplies amenities linens and uniforms
Conduct regular inspections of guest rooms and public spaces to ensure adherence to brand standards and quality expectations
Develop and manage the annual housekeeping budget including labor supplies and capital expenses
Analyze operational metrics and implement data-driven strategies to optimize efficiency and guest satisfaction
Spearhead initiatives for sustainability hygiene and eco-friendly housekeeping practices
Ensure compliance with local health safety and sanitation regulations
Respond promptly and empathetically to guest feedback and service recovery issues
Cultivate a positive work environment that promotes professional growth teamwork and employee retention

Qualifications :

Bachelors degree in Hospitality Management Tourism Business Administration or a closely related field is mandatory
Extensive experience of 8-10 years in housekeeping management with a minimum of 5 years in a senior leadership capacity as Director of Housekeeping within the hospitality sector
Demonstrated success in managing large-scale teams and overseeing multi-site housekeeping operations in luxury hospitality establishments
Comprehensive understanding and application of international cleaning standards and industry-leading practices in the hospitality sector
Exceptional leadership abilities coupled with superior communication and interpersonal skills essential for effectively guiding and mentoring diverse teams
Advanced analytical capabilities with a proven track record in budget management cost control and performance metrics analysis
Substantial expertise in implementing cutting-edge housekeeping technologies and sustainable eco-friendly practices
In-depth knowledge of health safety and sanitation regulations pertinent to the hospitality industry
Advanced proficiency in housekeeping management software and Microsoft Office suite
Superior problem-solving abilities and capacity to make critical decisions in a high-pressure fast-paced environment
Thorough understanding of UAE hospitality standards cultural sensitivities and labor laws
Multilingual proficiency highly valued with fluency in English and Arabic being essential
Demonstrated ability to adapt to changing priorities and efficiently manage multiple high-level responsibilities
Unwavering commitment to delivering exceptional guest experiences and upholding the highest standards of cleanliness and comfort

Remote Work :

Employment Type :

Full-time

Key Skills

Crisis Management
Marketing
Public Relations
Fundraising
Media Relations
Constant Contact
Strategic Planning
Social Media Management
Team Management
Public Speaking
Wordpress
Writing Skills

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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