Front Office Shift Leader
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Job Location:
Monthly Salary:
Posted on:
30-09-2025
Vacancies:
1 Vacancy
Job Summary
- Looking after the guests and ensuring they have an incredible experience with us
- Coaching & Training the Team members
- Responsible for performing the services assigned to his/her shift in the best and most appropriate manner.
- Supervise and support of the Front Office team.
- Handling any guest complaints.
- Direct daily front office operations.
- Supervise front talent and help out with accounting problems.
- Ensure department policies and procedures are understood by all employees and observed in tasks performed.
- Perform any other duties as directed by the Front Office Management.
Qualifications :
- Arabic speaker preferred
- Previous Front Office experience is essential as well as a proven track record of managing and motivating a team
- Knowledge of Opera Cloud has its advantageous
- Exposure in a 4 or 5 star hotel environment
- Ability to remain calm and diplomatic when under pressure providing flexible solutions throughout
- Be a skilled negotiator to resolve a range of guest and employee concerns
- Immaculate personal presentation and high level of communication both verbal &written
Additional Information :
Front Office Shift Leader for Mercure Abu Dhabi Downtown
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Electrical Designing
- Hr Internship
- General Services
- Immigration Attorney
- AJAX
- Gsm
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
