Senior Specialist, Society Operations, EMEA

Senior Specialist Society Operations EMEA

(Official job title: Associate Manager Society Operations EMEA)

Do you enjoy empowering volunteer leaders and small teams to achieve outsized impact Are you motivated by using data technology and training to strengthen a global network Would you like to play a pivotal role in supporting CFA societies across EMEA while building your own global career

At CFA Institute our Member & Society Relations division works to enable 150 CFA societies around the world to deliver exceptional value to members and candidates.

As Senior Specialist Society Operations EMEA youll be based in Abu Dhabi and provide operational expertise training and insights that help societies in the region thrive. Youll partner closely with society leaders staff and colleagues across regions to ensure societies have the tools processes and support they need to deliver on our shared mission.

What Youll Do

• Deliver on the society service model in EMEA: resolve inquiries and escalations develop and maintain self-service content and provide training and resources.

• Support relationship management for 22 EMEA member societies working in coordination with portfolio leads.

• Lead regional implementation of society training delivering live sessions and contributing to on-demand training resources.

• Manage communications to promote training technology marketing and educational offerings and create content for platforms such as the Society Leader Hub and knowledge base.

• Prepare reports and conduct ad-hoc analysis that turns society data into actionable insights.

• Facilitate cross-society initiatives and operational best-practice sharing.

• Support Global Relations and Operations colleagues with various special projects and initiatives.

What Were Looking For

• Bachelors degree or equivalent experience.

• 5 years experience in a professional association membership organisation business administration or account management.

• Hands-on experience with CRM/database management (Salesforce ideal) event platforms and website operations (no coding required).

• Strong project delivery skills: structured proactive and metrics/OKR-driven.

• Proven ability to collaborate in multicultural global matrixed environments.

• Excellent communication and facilitation skills; able to train and influence a wide range of stakeholders.

• Fluency in English required; Arabic recommended; additional languages a plus.

• Learning agility curiosity and adaptability; AI familiarity is a bonus.

Why Join Us

• Play a key role in enabling societies to deliver impact at both regional and global scale.

• Gain exposure to global strategy cross-regional collaboration and senior leadership engagement.

• Be part of a supportive mission-driven organisation that values professional growth learning and diversity.

At CFA Institute we are committed to transparency and equity in our hiring compliance with wage transparency laws in many of the jurisdictions in which we recruit we provide the following information regarding compensation for this position: Expected salary range: AED 00 per year. All salary ranges are subject to adjustment based on experience education location and other factors relevant to the position. Additional benefits include eligibility for an annual incentive bonus and a comprehensive medical benefits package.

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About CFA Institute

CFA Institute are the global leader in investment excellence and ethics. With nearly 200000 charterholders across 160 markets we drive professional growth ethical behavior and better markets. We care about our employees well-being offering industry-leading benefits like:

• Comprehensive health coverage for you and your family

• Generous leave and time off

• Competitive retirement plans

• Flexible work options

• Wellness education and support programs

If you feel this opportunity could be the next step in your career we encourage you to click Apply and complete our three-minute application.

Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X.

Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education experience or location. We thank all those who apply. Only those selected for further consideration will be contacted.

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