Job Summary

We are seeking an experienced and professional Lead Server to join our upscale dining establishment in Dubai United Arab Emirates. As a Lead Server you will be responsible for overseeing the dining room operations ensuring exceptional customer service and leading a team of servers to deliver an outstanding dining experience.

Supervise and coordinate the activities of the serving team during each shift
Ensure compliance with food safety regulations and maintain high standards of cleanliness
Train and mentor new servers providing guidance on service techniques and restaurant policies
Resolve customer complaints and address any issues that arise during service
Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery
Manage reservations and seating arrangements to optimize dining room capacity
Conduct pre-shift meetings to brief staff on daily specials events and any changes in procedures
Assist in inventory management and placing orders for supplies as needed
Maintain a thorough knowledge of menu items specials and wine pairings to make informed recommendations to guests
Ensure adherence to UAE hospitality standards and cultural norms in guest interactions

Qualifications :

3-5 years of experience in high-end restaurant or hospitality settings
Previous leadership or supervisory experience in food service
Excellent customer service skills with a focus on creating memorable dining experiences
Strong leadership abilities and experience in team management
Effective communication skills in English; knowledge of Arabic or other languages is a plus
Proven problem-solving and conflict resolution abilities
Proficiency in POS systems and restaurant management software
High school diploma or equivalent (required); Bachelors degree in Hospitality Management or related field (preferred)
Current Food Safety Certification and Alcohol Service Certification
In-depth knowledge of fine dining etiquette and service standards
Familiarity with diverse cuisines and wine pairings
Understanding of UAE hospitality industry standards and cultural sensitivity
Ability to work flexible hours including evenings weekends and holidays
Physical stamina to stand for extended periods and lift up to 25 pounds

Remote Work :

Employment Type :

Full-time

Supervise and coordinate the activities of the serving team during each shift
Ensure compliance with food safety regulations and maintain high standards of cleanliness
Train and mentor new servers providing guidance on service techniques and restaurant policies
Resolve customer complaints and address any issues that arise during service
Collaborate with kitchen staff to ensure timely and accurate food preparation and delivery
Manage reservations and seating arrangements to optimize dining room capacity
Conduct pre-shift meetings to brief staff on daily specials events and any changes in procedures
Assist in inventory management and placing orders for supplies as needed
Maintain a thorough knowledge of menu items specials and wine pairings to make informed recommendations to guests
Ensure adherence to UAE hospitality standards and cultural norms in guest interactions

Qualifications :

3-5 years of experience in high-end restaurant or hospitality settings
Previous leadership or supervisory experience in food service
Excellent customer service skills with a focus on creating memorable dining experiences
Strong leadership abilities and experience in team management
Effective communication skills in English; knowledge of Arabic or other languages is a plus
Proven problem-solving and conflict resolution abilities
Proficiency in POS systems and restaurant management software
High school diploma or equivalent (required); Bachelors degree in Hospitality Management or related field (preferred)
Current Food Safety Certification and Alcohol Service Certification
In-depth knowledge of fine dining etiquette and service standards
Familiarity with diverse cuisines and wine pairings
Understanding of UAE hospitality industry standards and cultural sensitivity
Ability to work flexible hours including evenings weekends and holidays
Physical stamina to stand for extended periods and lift up to 25 pounds

Remote Work :

Employment Type :

Full-time

Key Skills

Disaster Recovery
Information Management
Network Administration
Active Directory
VMware
Citrix
Microsoft Windows Server
Windows
Microsoft Exchange
SAN
Database Administration
Dns

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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