Cashier
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Job Summary
- Greet guests with a warm and professional demeanor ensuring a welcoming atmosphere that aligns with the hotels luxury standards.
- Accurately process transactions including room charges dining bills spa services and other hotel amenities using the hotels point-of-sale (POS) system.
- Handle cash credit and debit card payments ensuring accuracy and efficiency in processing and reconciling transactions.
- Provide detailed information about hotel services facilities and local attractions to assist guests and enhance their stay.
- Address guest inquiries and resolve any billing issues or discrepancies promptly and courteously escalating complex issues to management when necessary.
- Maintain a clean organized and presentable cashiering area adhering to the hotels cleanliness and presentation standards.
- Assist with check-in and check-out processes ensuring a smooth and efficient experience for guests.
Qualifications :
- Previous experience as a cashier or in a guest-facing role within a luxury hotel or hospitality setting.
- Strong communication and interpersonal skills with the ability to provide exceptional customer service and resolve issues professionally.
- Excellent organizational skills and attention to detail maintaining high standards of accuracy and efficiency in a fast-paced environment.
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Active Directory
- Logistics Distribution
- Bilingual
- Import
- Administration Support
- Jboss
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
