Job Summary

Description

Ontime Group is seeking an experienced Receptionist with a background in medical billing and insurance to join our Medical Center in this role you will provide essential administrative support while ensuring that patients receive outstanding service and assistance with billing and insurance inquiries.

Responsibilities

Greet and assist patients and visitors in a professional and courteous manner
Manage incoming phone calls schedule appointments and maintain the clinics calendar
Provide information regarding the services offered as well as billing and insurance options
Assist patients with check-in procedures including collecting and verifying insurance information
Process payments manage billing inquiries and handle insurance verification and claims
Ensure the reception area and waiting room are clean and organized
Collaborate with healthcare staff to ensure a seamless patient experience
Address patient concerns and inquiries promptly and professionally

Requirements

Previous experience as a Receptionist in a medical center or healthcare facility specifically with billing and insurance knowledge
Strong communication and interpersonal skills
Excellent customer service orientation with a problem-solving attitude
Proficiency in appointment scheduling and managing a busy calendar
Experience with medical billing software and electronic medical records systems
Attention to detail and strong organizational skills
Ability to multitask and thrive in a fast-paced environment
Professional appearance and demeanor
Fluency in English; knowledge of additional languages is an advantage

Benefits

Salary Benefits

DescriptionOntime Group is seeking an experienced Receptionist with a background in medical billing and insurance to join our Medical Center in this role you will provide essential administrative support while ensuring that patients receive outstanding service and assistance with billing and insura...