Groups & Events Sales Executive
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
How does your working day look like
- Receive and respond to all group and event enquiries (Rooms and F&B) in a timely and professional manner.
- Qualify leads by assessing client requirements budget and potential.
- Maintain detailed records of all enquiries using the relevant CRM or event management system.
- Prepare tailored proposals and pricing based on client needs and hotel standards.
- Conduct site inspections and presentations to convert leads into confirmed bookings.
- Prepare and issue contracts ensuring terms and conditions are clearly communicated and agreed upon.
- Follow up with clients to secure confirmation and deposits within required timeframes.
- Act as the main point of contact for the client from confirmation to execution.
- Gather all necessary event details and input into the BEO (Banquet Event Order) system.
- Coordinate with relevant departments (kitchen service AV housekeeping etc.) to ensure all aspects of the event are aligned with client expectations.
- Organise preevent meetings (internal and/or with the client) as needed.
Provide onsite support on the day(s) of the event to ensure smooth delivery. - Liaise with the client during the event and resolve any issues promptly.
- Conduct postevent followup and collect feedback.
- Ensure all relevant systems are updated with accurate information (blocking space updating forecasts generating reports).
- Achieve individual and team sales targets (conversion rates revenue upsell).
- Support invoicing and payment followup in collaboration with finance.
Qualifications :
Your personality counts more than your CV
- Experience in hotel sales event planning or reservations (12 years preferred).
- Strong organisational and timemanagement skills.
- Excellent communication and interpersonal abilities.
- High level of accuracy and attention to detail.
- Proficiency in MS Office and hotel systems (Opera Delphi or similar).
- Flexibility to work evenings/weekends when required for events.
- A team player with a proactive and serviceminded attitude.
Additional Information :
Whats in it for you
- Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
- Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
- Benefit from great offers from our numerous cooperation partners
- Be part of our hilarious staff parties and much more...
Remote Work :
No
Employment Type :
Fulltime
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
