Operations Manager Director
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Job Summary
Key Responsibilities:
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Oversee daily operations of the towing services ensuring timely and effective service delivery.
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Manage the entire operations team providing leadership coaching and performance management.
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Coordinate and allocate fleet vehicles to ensure the efficient delivery of services.
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Monitor and improve operational performance to ensure customer satisfaction and efficiency.
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Implement policies and procedures that align with industry standards and company objectives.
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Ensure compliance with safety regulations environmental standards and other legal requirements.
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Track and manage fleet performance including regular maintenance and equipment audits.
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Optimize operational processes to reduce costs while improving service quality.
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Prepare and present operational reports and KPIs to senior management.
Key Skills
- Employee Relations
- Employee Evaluation
- Management Experience
- Profit & Loss
- Conflict Management
- Operations Management
- Project Management
- Budgeting
- Leadership Experience
- Supervising Experience
- Leadership management
- Financial Planning
