Kitchens Dispatch Support Lead
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Whats On Your Plate
- Ensures that operations shift checklist is completed as required (opening mid and closing)
- Ensures that all techs and internet connection are functioning all throughout the shifts.
- Supervise and lead dispatch team providing training and support as needed.
- Manage the dispatching of orders from operating partners to riders effectively
- Resolves issues arising from orders or deliveries and coordinates with the customer riders and customer service center.
- Ensure that partners comply with existing food safety regulations and maintain high standards of hygiene.
- Accomplish regular food safety checks and audits as per established inspection procedures of the kitchen.
- Ensures accurate and timely communication between customers riders and dispatchers.
- Ensure that all dispatch activities comply with company policies industry regulations and safety standards.
- reports to kitchen managers all problems that occur during the shift and when possible rectify the problems as it occured.
- Maintain and manage kitchen performance metrics such as FIR AVTC Vendor Delay Vendor Net Fail.
- Ensures that all kitchen visitors accomplish visitor questionnaires and health declarations before allowing entry to the kitchen premise.
- Ensure compliance with company policies and industry regulations.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Customer Care Management
- Customer Service
- Geotechnical Engineering
- Defense
- HACCP
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
