Reference Technician

The Opportunity

The Library and Learning Commons is seeking a Reference Technician for the Dubai Campus who will provide effective support at the reference desk to assist students faculty and staff in locating appropriate information resources as well as offer clerical and reference support to librarians and professionals.

This position is responsible for performing higher-level paraprofessional functions and entry-level professional activities. Works closely with faculty staff and students and must be knowledgeable about print and electronic resources as well as reference tools.

Works under the direction of the of the Assistant Director Public Services but is very autonomous when functioning at the service desk.

The Responsibilities

• Maintains daily LC operations and performs tasks within established guidelines and procedures in an independent manner.
• Assists students and faculty with the selection and creation of relevant materials for assignments.
• Provides instructions and technical support to library users in the use of library material computers and equipment.
• Provides guidance to student workers with training and scheduling of the service desk
• Provides clerical and in-class support for the information literacy program.
• Under the supervision of librarians drafts various brochures and bookmarks directed to the needs of different groups of users to explain reference and research tools.
• In cooperation with Technical Services personnel helps to improve the accuracy of collection and catalog records.
• Assists librarians in implementing the instructional modules and instructing users individually in use of online catalog discovery tools and online databases.
• Participates in LC programming committees training scheduling of classes and special activities.
• Maintains LC records schedules and daily statistics as required.
• Assists with compiling supply orders and collection development.
• Provides Circulation services and assists in Curriculum Resource Center functions as needed.
• Performs other relevant duties as requested.
  

The Requirements

Must possess a bachelors degree in Library Science or relevant field and a minimum of 2years of library experience or an equivalent combination of education skill or with using electronic resources and Information Technology to work alone serving both male and female library users during the evening and on interpersonal and communication skills both written and oral.

Other essential requirements:

Knowledge of Microsoft Office (Word Excel Power Point Publisher) or similar software.

Desired or preferred requirements:

Bilingual English/Arabic

The Benefits

The Universitys benefits package is highly attractive with competitive salaries free of tax in the U.A.E. Cash housing annual vacation airline tickets for the employee and immediate family educational subsidies for children and healthcare is provided to the employee and sponsored family members.

While we appreciate all applications you will be contacted only if you are selected for an interview.

For any inquires or issues please contact