SMART HANDS TECHNICIAN (L2) EUC & DC UAE
Posted on :
14-08-2025
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1 Vacancy
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Job Description
WE RE HIRING A SMART HANDS TECHNICIAN (L2) EUC & DC!
Excis is a global IT support leader globally driven by innovation and collaboration. We re looking for a proactive Desktop Support Technician to manage hardware software and IT assets across multiple locations. Join us for a rewarding career in a supportive family-like environment where you ll look forward to coming to work every day.
- Client in 190 countries
- 6000 Engineers
- 200 Enterprise Clients
WHAT YOU LL DO:
- Provide onsite Smart Hands support for networking equipment following directives from L3 engineers.
- Escort OEM technicians manage spare inventory and handle RMA processes (shipping/receiving parts).
- Ensure real-time ticket updates and clear communication with remote teams for seamless operations.
- Maintain strict adherence to datacenter protocols and customer SLAs.
- Document processes and troubleshoot basic network issues under supervision.
Requirements
- 4 years IT support experience in fast-paced environments
- Basic networking knowledge (routers switches servers)
- Strong organizational and documentation skills
- Ability to follow precise technical instructions
- Fluent English (verbal and written communication required)
- Arabic proficiency (considered a strong asset)
Benefits
Benefits
- Competitive salary with performance-based incentives
- Career growth opportunities in a global IT environment
- Collaborative and inclusive work culture
Join Our Team!
If you are a problem-solver with strong technical skills and a passion for delivering top-notch IT support we want to hear from you! Apply now to become part of a dynamic team where your expertise makes a real impact.
How to Apply:
Submit your resume and a brief cover letter outlining your relevant experience.
Employment Type
Full Time
Key Skills
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