Outlet Supervisor - F&B Service
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Ensure all staff on the floor are meeting and exceeding company standards of guest satisfaction and service
- Provide leadership problem solving and decision making in all areas
- Provide ongoing training motivating and monitoring of staff
- Achieve and/or exceed sales projections
- Perform office duties such as scheduling monthly inventory and pass-on
- Assist in ordering product
- Conduct employee performance reviews
- Provide discipline when necessary and complete required documentation
- Handle guest requests and complaints and authorize compensation when necessary
- Provide floor support when business levels require including expediting food preparing and serving beverages conducting quality checks etc.
- Adhere to and enforce organizational policies and procedures
- Actively contribute to a positive and motivating workplace
Qualifications :
- Excellent communication and organizational skills
- Two years experience in a similar role
- Strong interpersonal and problem-solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast-paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
