DescriptionOntime Group is looking for an enthusiastic and resultsoriented Telesales Representative to join our team specifically focused on our clinic services in Dubai. This role involves reaching out to potential clients promoting our clinic offerings and ensuring excellent customer engagement through effective communication and followup.
Responsibilities:
- Conduct outbound telesales calls to prospective clients promoting the clinics services and special offers.
- Engage with potential patients to understand their healthcare needs and provide appropriate service recommendations.
- Follow up on inquiries and leads generated from marketing campaigns ensuring timely communication.
- Maintain accurate records of customer interactions and sales activities in our CRM system.
- Achieve or exceed monthly sales targets while maintaining a high level of customer satisfaction.
- Collaborate with the clinic team to understand service offerings and enhance product knowledge.
- Provide feedback on market trends and customer preferences to help improve service offerings.
- Stay informed about health industry regulations and best practices to deliver compliant and convincing sales pitches.
Requirements - Previous experience in telesales or telemarketing preferably in the healthcare or clinic sector in Dubai.
- Excellent communication and interpersonal skills with a customerfocused attitude.
- Ability to engage effectively with diverse clients over the phone.
- Strong organizational skills and attention to detail.
- Proven track record of meeting or exceeding sales targets.
- Proficient in using CRM software and MS Office applications.
- Selfmotivated with the ability to work independently as well as part of a team.
- Fluency in English; knowledge of Arabic is an advantage.