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RESPONSIBILITIES:
Delivering high quality technical results to ACS Customers; Ensuring adherence to internal methodology, tools and quality standards; Identifying required/recommended actions on Customer systems as main output of service delivery, based on own knowledge and experience; Understanding customer requirements and based on own skills and experience, being able to design the proper architecture using the most appropriate products and design a technical plan to integrate them and implement the technical solution. Analyzing, troubleshooting and solving whenever feasible, the issues the customer may face using Oracle products. Escalating at the right time customer issues to Technical Account Manager where relevant; Active participation on Services development; Active collaboration with other engineers in the team or in other teams, to share knowledge, experiences and others, which can benefit ACS Business results.
SKILLS:
Solaris Server Solaris Cluster Solaris Logical Domains (Architecture and Design) Zones Oracle Enterprise Linux ZFS
Valuable skills on Exadata and SuperCluster
REQUIREMENTS:
University Degree; Fluent English (French; Spanish or German will be also valued) Availability to travel and work onsite at customers Availability to work 24x7
PROFESSIONAL COMPETENCIES
Core. Professional Competencies
Adapting to Change Building Relationships Business Ethics Communication Customer Focus Personal Drive Planning & Organising Problem Solving Quality Results Orientation Teamwork Working Globally Presentation
Core. Business Competencies
Customer Needs Analysis Professional &Technical Depth and Credibility
Functional Support Competencies
Resource Utilization&Development Technical Problem Recognition & Resolution
Full Time