Housekeeping Attendant

Roles and responsibilities

• A Housekeeping Attendant is responsible for maintaining cleanliness and order in hotels, resorts, or other hospitality settings. Their primary role is to ensure that guest rooms, public areas, and sometimes back-of-house areas are clean, well-organized, and meet the required standards of hygiene and comfort. Housekeeping attendants play a crucial role in providing a positive experience for guests, which is essential in the hospitality industry.

  Key Responsibilities of a Housekeeping Attendant:

  1. Cleaning Guest Rooms:

• Daily Cleaning: Cleaning guest rooms according to hotel standards, including changing bed linens, dusting surfaces, vacuuming carpets, and cleaning bathrooms.
• Bed Making: Ensuring that beds are made properly, linens are fresh, and pillows are arranged neatly.
• Cleaning Bathrooms: Scrubbing sinks, bathtubs, toilets, and mirrors, replenishing toiletries, and ensuring everything is sanitized.
• Restocking Supplies: Replenishing essential items in the room like towels, toiletries, and coffee supplies.

• 2. Maintaining Public Areas:

• Cleaning Hallways, Lobbies, and Restrooms: Ensuring that high-traffic areas, such as corridors, public restrooms, and lobbies, are clean and tidy at all times.
• Vacuuming & Sweeping: Regularly vacuuming carpets and sweeping floors in public spaces.
• Disposing of Trash: Emptying trash cans in both guest rooms and public areas and ensuring that trash is properly disposed of.

• 3. Special Cleaning Tasks:

• Deep Cleaning: Performing periodic deep cleaning tasks, such as cleaning windows, washing walls, and cleaning carpets.
• Laundry: Collecting dirty linens, towels, and uniforms, and delivering them to the laundry department. In some cases, attendants may also handle basic laundry tasks, like ironing.
• Spot Cleaning: Addressing any immediate spills or stains in public areas or guest rooms.

• 4. Guest Interaction and Service:

• Responding to Guest Requests: Addressing specific guest requests for additional amenities, like extra towels, pillows, or blankets, and delivering them promptly.
• Providing Information: Occasionally, housekeeping attendants may be required to answer basic guest questions or provide directions to hotel amenities.
• Ensuring Guest Satisfaction: Housekeeping attendants are essential in creating a positive and comfortable environment for guests, which directly impacts their overall experience.

• 5. Safety and Hygiene Standards:

• Maintaining Health & Safety Standards: Following established health, safety, and hygiene protocols to ensure cleanliness and prevent the spread of germs and bacteria.
• Chemical Usage: Properly using cleaning chemicals and ensuring they are stored safely to avoid accidents or harm.
• Reporting Damages: Reporting any damage or maintenance issues in guest rooms (such as faulty lights, broken furniture) to the appropriate department.

Desired candidate profile

• Performing a variety of cleaning activities such as sweeping, mopping, dusting, and polishing.
• Ensuring all rooms and common areas are clean and well-maintained.
• Changing bed linen and making beds.
• Stocking and replenishing amenities and supplies.
• Reporting any maintenance issues or safety hazards.
• Assisting guests with any requests or inquiries.
• Additional task given by the supervisor.
  
  

Benefits:

• Competitive salary package.
• Accommodation and transportation.
• 30 days of paid vacation.
• Employment Visa, Health Insurance, Emirates ID.
• An engaged team that works together to deliver without politics.
  
  

Requirements:

• Prior experience in housekeeping or a similar role is preferred.
• Knowledge of cleaning chemicals and supplies.
• Ability to work independently and as part of a team.
• Good communication and customer service skills.
• Must be immediately available to join.