Receptionist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
What would you do The Specifics
- Ensures high quality customer service while following all safety protocols.
- Ensures a smooth flow of customers through the store.
- Answers screens and forwards incoming phone calls in accordance with National Vision protocol.
- Processes and understands managed care plans while obtaining document information from the insurance company as needed.
- Provides customers basic and accurate information.
- Schedules and confirms appointments followup visits and classes.
- Files all patient records daily and pulls patient files for the next days appointments.
- Checks order status and notifies customers when orders are in or of any delays.
- Keeps reception area tidy and presentable with all necessary materials.
- Receives sorts distributes daily mail/deliveries and maintains inventory of office supplies.
- Participates in regularly scheduled mandatory communication meetings.
Qualifications :
Are you the right fit The Suitable Talent
- Experience as a Receptionist Front Office Representative or similar role preferred but not required.
- 02 years related experience or training preferred.
- Experience handling multiple phone lines preferred.
- Strong customer service skills required
- Strong organizational skills required
- Additional foreign language is an asset (Russian and German Speaking).
Education: High School Diploma or equivalent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
