Customer Service Representative with Accounting
Posted on :
04-01-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
- Handle customer inquiries and complaints via phone email or inperson.
- Provide accurate information about products and services.
- Ensure high levels of customer satisfaction through excellent service.
- Maintain and update customer accounts.
- Ensure accuracy and confidentiality of customer information.
- Prepare and send invoices to customers.
- Process payments and manage billing issues.
- Reconcile accounts and ensure timely payment collection.
- Assist in preparing financial reports budgets and forecasts.
- Support the accounting team with monthend and yearend closing processes.
- Accurately enter and update financial data in the companys accounting system.
- Maintain organized records of financial transactions.
- Resolve customer issues related to billing payments and account discrepancies.
- Collaborate with other departments to ensure smooth operations.
- Work closely with the accounting and finance teams.
- Participate in team meetings and contribute to process improvements.
- Advanced skills in MS Office Suite especially Excel.
- Excellent verbal and written communication skills.
- Ability to interact professionally with customers and team members.
- Strong attention to detail and accuracy in financial data management.
- Ability to handle and resolve customer issues effectively.
Qualifications:
- Bachelors degree in Accounting Finance Business Administration or a related field.
- Previous experience in customer service and accounting roles is preferred.
- Proficiency in accounting software (e.g. QuickBooks SAP).
Skills:
- Strong interpersonal skills to interact with customers and team members.
- Excellent organizational and time management skills.
- Ability to analyze financial data and generate reports.
- Ability to handle multiple tasks simultaneously in a fastpaced environment.
- A customercentric approach to service delivery.
Employment Type
Full Time
Key Skills
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