Income Auditor

Roles and responsibilities

We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Income Auditor you are responsible to review and verify all financial reports in order to ensure a proper authorization in compliance with the applicable policies and procedures, whereby your role will include key responsibilities such as-

• Review and verify Night Auditors logbook, daily revenue report and daily Food & Beverage report with supporting vouchers and trial balance
• Distribute daily reports after obtaining Director of Finance / Financial Controller’s approval
• Review rage variance report in order to ensure the correct rate is applied
• Review the city ledger and credit card transfers of the day and pass the same to the Accounts Receivable
• Audit the daily cash summary and update General Cashier’s report
• Review overages and shortages of Cashiers and take appropriate action and review Front Office foreign exchange rates as and when required
• Conduct float counting of all house fund holders on a weekly basis and prepare a monthly float count summary
  

Skills

Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System an asset.

Knowledge & Competencies

The ideal candidate will be an analytical, pragmatic thinker with a high level of integrity and professionalism. You are result oriented, able to adjust priorities and manage time wisely in a fast-paced environment and maintain a fair, consistent set of standards. You are proactive and flexible, while possessing following additional competencies-

Understanding Hotel Operations

Teamwork

Planning for Business

Supervising People

Understanding Differences

Supervising Operations

Desired candidate profile

An Income Auditor is a key role in the finance or accounting department of hotels, resorts, or other hospitality organizations. The primary responsibility of the Income Auditor is to ensure the accuracy and integrity of the financial transactions recorded by the company, particularly revenue-related transactions. This position involves auditing all income sources, reviewing daily sales data, reconciling discrepancies, and ensuring compliance with financial policies and regulations.

Key Responsibilities

1. Revenue Reconciliation:

   • Audit and reconcile daily revenue from all departments (e.g., front desk, food and beverage, and other hotel services) to ensure that all income is accurately recorded.
   • Compare the daily sales reports and receipts to the actual revenue recorded in the system, ensuring consistency and correctness.
   • Identify and resolve discrepancies between the actual and reported income.

2. Audit of Guest Folios:

   • Review guest folios (account statements) to ensure that all charges are accurate and that any adjustments, such as refunds or discounts, are appropriately authorized and recorded.
   • Verify that no errors or fraudulent transactions have been made by checking charges like room rates, taxes, and incidentals.
   • Ensure that payments are accurately recorded and that no unauthorized charges are applied to guests' accounts.

3. Daily Financial Reports:

   • Prepare and review daily income and cash reports to summarize hotel revenue for management.
   • Generate daily, weekly, and monthly reports for the accounting team and senior management that summarize the hotel's income.
   • Ensure that financial statements are accurate and that any discrepancies are reported and corrected.

4. Revenue Controls and Procedures:

   • Ensure adherence to the hotel’s revenue controls and accounting policies by reviewing the operation of various departments and ensuring all income is properly recorded and reported.
   • Perform audits of various income-generating departments, including front desk, reservations, food and beverage, and spa services, to ensure proper accounting procedures are followed.
   • Ensure that all cash, credit, and debit transactions are correctly logged and accounted for.

5. Cash and Credit Card Verification:

   • Ensure the proper handling of cash and credit card transactions, ensuring that receipts and payments are consistent with the income reported.
   • Verify that all credit card payments are processed correctly, reconciling them with the bank’s reports and ensuring that charges match what was recorded in the hotel’s system.
   • Ensure that cash deposits are made in compliance with company policies, and monitor cash flow to identify potential discrepancies.

6. Bank Reconciliations:

   • Perform daily or weekly reconciliation of hotel bank accounts to ensure that all deposits, withdrawals, and transactions match the records in the hotel's system.
   • Investigate and report any discrepancies between the bank statements and internal records.

7. Auditing Procedures and Compliance:

   • Follow established auditing procedures to ensure all financial activities are in compliance with internal controls, industry regulations, and company policies.
   • Conduct internal audits and assist with external audits as required by the hotel’s financial auditors.
   • Ensure that proper documentation and backup are available for all revenue-related transactions.