Product Owner

Roles and responsibilities

Roles and Responsibilities:

• Focusing on collaboration cross-functionally with engineering, delivery, architecture, and business partners
• Be able to analyse business functionality changes and determine features and stories that clearly articulate the full range of amendments/enhancements
• Own the entire lifecycle of the Product and drive product development through your engineering and scrum teams
• Write and refine user stories, prioritise backlogs, manage release activities and support sprint ceremonies
• Define detailed use cases, product requirements, and technical specs needed to support roadmap initiatives.
• Set product objectives, define success metrics and deliver business outcomes, ensuring KPIs and targets are met
• Document process flows to illustrate to-be states and changes to information flow.
• At times be required to engage, drive and manage Supplier priorities and activities pertaining to your prioritised backlog.

Qualifications & Experience

• Bachelor's degree and 5+ years’ experience in product ownership/management in a team-facing capacity
• Experience in any of the following domains:
• Ground Handling, Airport Operations, and / or Resource Management
• Appetite for building and identifying value, with a customer centric mind-set.
• Well-versed with the tools for the Product Management aspects of software delivery
• Possess strong communication skills and
• Agile and innovative mind-set with the tenacity to adapt and thrive in a constantly changing environment.
• Proven experience with Business Analysis, Wireframing and UML (Unified Modelling Language).

Desired candidate profile

1. Product Management Skills

• Product Vision and Strategy: Ability to define and communicate the product vision, ensuring alignment with business goals and customer needs.
• Roadmap Creation: Crafting a product roadmap that outlines the strategic direction of the product over time, prioritizing features based on business value, technical feasibility, and market demand.
• Business Acumen: Deep understanding of the business, market, and competition. Ability to balance customer needs with business goals and objectives.
• Market Research: Conducting research to understand customer pain points, industry trends, and competitive landscape to inform product decisions.
• Product Lifecycle Management: Managing the product throughout its lifecycle, from concept through development, launch, and post-launch support.

2. Agile and Scrum Knowledge

• Agile Methodology: Proficiency in Agile frameworks (especially Scrum) and understanding of Agile principles like Iterative Development, Collaboration, and Customer Feedback.
• Backlog Management: Creating and managing the Product Backlog, ensuring it is well-defined, prioritized, and up-to-date to guide the development team’s work.
• User Stories and Acceptance Criteria: Writing clear, concise user stories and defining acceptance criteria to ensure that the team delivers features that meet business and customer requirements.
• Sprint Planning: Participating in Sprint Planning meetings, breaking down high-level features into smaller tasks, and aligning the team’s work with the product vision and goals.
• Sprint Review and Retrospectives: Leading or participating in Sprint Reviews to assess progress and gather feedback, and Retrospectives to reflect on the team’s processes and improve collaboration.
• Kanban: Knowledge of Kanban boards for managing and prioritizing the workflow and backlog.

3. Stakeholder Management

• Communication Skills: Excellent communication skills to effectively interact with various stakeholders, including customers, business leaders, developers, marketers, and UX designers.
• Requirement Gathering: Collecting, analyzing, and prioritizing requirements from different stakeholders, ensuring the product meets both business needs and user expectations.
• Stakeholder Alignment: Managing stakeholder expectations, providing updates, and negotiating priorities when necessary. Balancing the needs of different stakeholders while keeping the overall product vision intact.
• Customer Focus: Ability to advocate for the customer, ensuring that user needs and feedback are prioritized in the development process.

4. Product Backlog and Prioritization

• Prioritization Frameworks: Expertise in prioritization frameworks like MoSCoW (Must Have, Should Have, Could Have, Won’t Have), Kano Model, or Value vs. Effort to determine which features or improvements should be delivered first.
• Feature Prioritization: Balancing between new feature development, technical debt, bug fixes, and operational improvements.
• Risk Management: Identifying and managing product risks related to deadlines, scope, resources, and dependencies.
• Time Management: Efficiently managing the Product Backlog, ensuring that the team is always working on the most important and valuable features.