Consistently offer professional engaging and proactive guest service while supporting fellow colleagues
Regularly patrol all areas and buildings.
Manage presence of trespassers and unauthorized persons found on property.
Conduct security and baggage checks as required.
Monitor CCTV cameras and take all necessary actions to secure guests colleagues.
Monitor and report any vehicle infractions occurring on the property including parking speeding dangerous driving etc.
Promptly respond to any activated fire prevention devices investigate causes and report findings.
Respond to guest and staff concerns including first aid and casualty care in a prompt caring and helpful manner.
Develop and maintain close and effective working relationships with all supporting departments.
Complete daily log of shift activities and provide appropriate sections to departments within the hotel for followup.
Follow and ensure compliance with all corporate hotel and departmental policies and procedures.
Participate in hotel committees.
Perform any other duties tasks and assignments within your department as required
Qualifications :
Previous Security / Safety experience required in a similar capacity in a luxury hotel environment is preferred
Current First Aid and CPR certification is required current Advanced First Aid certification is preferred
Completion of Fire safety/fire fighter training is an asset
Strong written and verbal communication interpersonal and conflict resolution skills are required
Proven ability to work cohesively as part of a team in a multiculturally diverse environment
Proven ability to focus attention on guest needs remaining calm and courteous at all times
Strong work ethic highly responsible reliable and the ability to work rotating shifts (both day and night) split shifts extended hours including evenings weekends and public holidays is required
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