Front Office Supervisor
Posted on :
22-10-2024
Employer Active
1 Vacancy
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Job Description
- Supervise front desk staff including training scheduling and performance management.
- Oversee daily operations of the front desk ensuring efficient checkin and checkout processes.
- Handle guest inquiries requests and complaints in a professional and timely manner.
- Maintain a welcoming and organized front desk area.
- Assist with administrative tasks such as managing reservations processing payments and maintaining records.
- Collaborate with other departments to ensure guest satisfaction and resolve any issues that may arise.
- Monitor and maintain inventory of office supplies and amenities.
Qualifications :
- Previous experience in a supervisory role within the hospitality industry preferred.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Proficiency in computer systems and hotel management software.
- Flexibility to work various shifts including evenings weekends and holidays.
- High school diploma or equivalent; additional education or training in hospitality management is a plus.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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