Hostess

• Greet and welcome guests as they arrive, ensuring a positive first impression.
• Manage reservations and seating arrangements efficiently, balancing the flow of guests and minimizing wait times.
• Provide guests with information about the restaurant's French menu, specials, and Beverage list, demonstrating a strong knowledge of French cuisine and culture.
• Escort guests to their tables and ensure that their dining experience begins smoothly.
• Handle guest inquiries and requests with professionalism and courtesy, addressing any concerns promptly and effectively.
• Collaborate with the restaurant staff to ensure seamless service and guest satisfaction.
• Maintain the cleanliness and organization of the host station and entrance area.
• Assist with administrative tasks such as taking reservations, managing the guest wait-list, and handling phone calls.
• Monitor and manage the dining room's atmosphere to ensure a pleasant and enjoyable experience for all guests.
• Uphold the restaurant's standards of service and contribute to creating a refined and elegant dining environment.
  

Requirements

• Previous experience as a Hostess or in a customer service role, preferably in a fine dining or French restaurant setting.
• Minimum of 1 year of experience in the UAE.
• Knowledgeable in using reservation system.
• Capable of working in a smoking area.
• Must be 5’7” in height.
• A degree in Hospitality Management or a related field is preferred.
• Excellent communication and interpersonal skills, with a strong emphasis on guest service and satisfaction.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
• Passion for French cuisine and culture.
• Fluency in English is required; additional languages are a plus.