Customer Service Officer - Majid Al Futtaim
Posted on :
17-09-2024
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1 Vacancy
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Job Description
Description
JOB TITLE
Customer Service Officer Emirati MAF Entertainment VOX Cinemas Magic Planet and Snow Abu Dhabi
ROLE SUMMARY
To perform duties required on site at a consistently high service level whilst working within guidelines of Majid Al Futtaim Entertainments policies and procedures
Location: Abu Dhabi Ajman Dubai and Sharjah
ROLE PROFILE
- Follow Majid Al Futtaim Entertainments service steps to deliver a consistent high level of service to all guests
- Follow Majid Al Futtaim Entertainments cash handling policies to ensure all guests receive the correct change and minimize unders/overs for every shift
- Utilise suggestive selling and upselling skills in all areas of the cinemas to maximize each transaction
- Abide by policies & procedures listed in Majid Al Futtaim Entertainments health and safety management program to ensure a safe environment for guest colleagues and self
- Provide assistance to others where possible regardless of which department is listed on the roster
- Follow food hygiene policies to ensure all food & beverage served to guests is safe and free of contamination
REQUIREMENTS
- Be available to work shifts on weekends and public holidays as per the roster
- Strong communication skills
- Customer service orientation
- Minimum High School Certificate
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Employment Type
Full Time
Key Skills
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