Reconcile revenues on a daily basis, between PMS and other integrated systems
Room sales, to the room’s revenue report
Food & Beverage sales, to the outlet sales POS summaries
Telephone sales, to telephone report
Laundry sales to the laundry summary
Other department sales (including manual ones) to relevant sales summaries
Preparation of daily revenue report (morning revenue report) and ensure all numbers are accurate and reports are sent out on a timely manner.
To ensure all complimentary or house use rooms have an adequate explanation / justification on the approval form. To ensure full reasoning is provided for zero rates room to ensure that they are contracted zero rates and not miscoded complimentary rooms.
To ensure no show report is reviewed and revenue are posted correctly
To ensure rooms rate variance report are reviewed and properly checked with explanations from Night Manager.
To verify that a room status discrepancy report has been completed and signed by both Housekeeping and Front Office with explanations noted.
To ensure that the “Out-of-Service/Out-of-Order” rooms report is being reviewed by Night Manager on a daily basis.
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