Reservations Agent

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• Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts.
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• Respond to and provide information on hotel services, local attractions, travel directions, etc.
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• Provided assistance and support with departments to ensure smooth flow of operations especially dealing with guests booking and reservations
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What we need from you

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• Ideally, you have 1-2 years of similar or relative experience in a 4 or 5 star hotel.
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• Excellent English communication skills, Arabic language skills highly preferred
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• Amenable to work in flexible and/or rotating shifts
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• Familiar with reservations and booking systems used in hotel industry
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